Utilize Google Review Attributes Monitoring

Google Attributes are available on Pro Plan and up. Change Subscription Plan

Google Attributes allows those users that just want to leave a rating, a quick way to criticize or compliment one or more areas of your business. Instead of just a “rating only” review of 2-stars of 5-stars and no explanation, comment, or context, reviews can now add that in a couple of clicks. It’s not hard to see that this bolsters each Google review without any typing by the consumer.

This new data provides Google with significantly more structured AND consistent data about the quality of your business, perhaps allowing them to return the best of class practitioners, not just the most prominent one.

To learn even more about Google Attributes and what they mean for businesses and their Google Reviews, read our article here.

To take full advantage of GatherUp's Monitoring of Google Review Attributes, see below.

Google Attributes will appear on the Customer Activity Screen with their Google Review. Attributes will also be available in the CSV download for Customer Activity.

You can also filter the Customer Activity screen to see only Google attributes by selecting the positive or critical options under the Rating Type column. You can then use the keyword search to look at just reviews that have a specific review attribute used like “Value”.

If you have questions on Google Attributes or anything else within the GatherUp platform, you can contact the GatherUp Customer Success team at any time by emailing support@GatherUp.com