SMS Requests Reminders
Business texting continues to grow in popularity. To provide flexibility in how you send request reminders we have added the ability to send customers a request reminder using SMS.
Business texting continues to grow in popularity. To provide flexibility in how you send request reminders we have added the ability to send customers a request reminder using SMS.
Note: Existing customers (prior to11/9/2022) will default to send reminders as emails.
It's easy to edit the method in which review request reminders are sent.
- Log in to GatherUp.com
- Select your client or location to edit.
- Choose Settings > Feedback Settings in the left-hand navigation bar
- Under Sender Settings, you'll see a section titled Reminder Type for SMS Requests.This is where you'll choose which type of reminder to send when the initial request is sent via SMS.
You'll note that above the Reminder Type for SMS Requests section is a section titled Default Send Method.This is how you choose the method in which your initial request is sent.
For example, if you prefer all your requests and reminders go out via SMS you would choose SMS as the Default Send Method and also choose Send reminders as SMS.
Edit how many reminders (1 or 2) are sent and the duration between reminders in Request Modes.
SEE ALSO:
Email/SMS Add-ons & Integrations
SEE ALSO:
SEE ALSO:
Manually Send Email/SMS Requests
SEE ALSO:
Automatically Send Email/SMS Requests