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Review Monitoring

Monitor reviews of your business on over 50 3rd-party online review sites including Google, Facebook, and industry-specific sites using GatherUp.

Monitor reviews of your business on over 50 3rd-party online review sites including Google, Facebook, and industry-specific sites using GatherUp.

To monitor reviews on 3rd-party sites using GatherUp, follow these steps:

  1. Select a plan and sign up for a GatherUp account. Pro: Monitor up to 10 sites

  2. Complete the set-up wizard.

  3. Step 4 of the set-up wizard is Review Sites to Monitor.

If GatherUp has automatically detected Google or Facebook review profiles for a location, click View Link to verify they are correct.

To add additional review sites to monitor, click the drop-down to select a site. Click Add Site.

You will need to add the URL of your business location's page on the 3rd-party online review site. To do so, visit the page, copy the URL, and paste it into the box. If the URL is valid, a green checkmark will appear.

  1. To return to Customer Activity, complete steps 5-8 of the set-up wizard.

As of October 1st, 2019 you do not have to complete Facebook Authorization (found in Step 6 of the set-up wizard) to monitor Facebook Recommendations.

  1. Reviews of your business available via monitored 3rd-party sites are displayed in Customer Activity , the Performance Report, Reviews Report , and Success Report.

SEE ALSO:

Edit Sites Monitored for Reviews

SEE ALSO:

What sites can I monitor for new reviews?