Reply to Google Reviews
Once you have completed Google My Business Authorization you can reply to, edit, or delete replies to your Google reviews in Customer Activity .
Once you have completed Google My Business Authorization you can reply to, edit, or delete replies to your Google reviews in Customer Activity . You can also respond to reviews via the Reviews Report and Success Report.
To reply to a Google review from within GatherUp, follow these steps:
- Log in to your GatherUp account.
- If you have multiple locations, select the location you would like to reply to Google Reviews for from the Business Dashboard.
In Customer Activity , click Manage for a review and select Reply.
Enter your reply under Review Response and click Submit.
Replies to Google reviews will automatically display in the Review Widget.
Example of a Google review with a reply as displayed in the Review Widget
- To view, edit, or delete a reply, click the Replied tag or click Manage > Edit.
SEE ALSO:
Google My Business Authorization