Gathering Google Service Area Business Reviews

When looking to adding the Google review link for a service area business in GatherUp, it often requires a specific Google customer ID to identify the appropriate business. This guide will take you through the steps of collecting that CID and where it can be configured at the business level.

Capturing a Service Area Business CID

Use the GatherUp Chrome Extension to identify the Google Review URL and Service Area CID. This is a great resource for identifying not only the CID for your service area business but also for identifying the optimized review link for any of your other business.

Click here to download the chrome extension

Once downloaded:

1. Search for the business + address and retrieve a single Knowledge Panel result for the business.
2. Select the GatherUp Extension and you will be directed to a new page that includes two optimized links.

Here you will find the CID in the Google Maps optimized URL. You will want to copy that number to enter into Gather Up.

Adding the CID in GatherUp

Once you have located the service area business CID, you will need to add it to the feedback link within Gatherup. To configure:

1. Log into GatherUp and navigate to the specific business you are looking to update.
2. Navigate to the Settings in the Left Menu and select Online Review Links
3. Add the Google Write a Review URL in the first box and save.
4. In the "CID number:" field add the number found after the "=" in the Google Maps URL and click save.