Complete Index of all GatherUp HelpGuide Posts
A full list of GatherUp help guide articles, grouped by topic.
Getting Started
- Increasing Online Review Conversions
- GatherUp and GDPR Compliance
- Is it ‘legal or legit’ to ask for Reviews?
- Is GatherUp a Secure System?
- Why syndicating and posting duplicate reviews is bad
- How the NPS Score translates to a 5 star rating
- 10 Tips for Getting the most of GatherUp
- Net Promoter Score® (NPS)
- 1st- and 3rd-Party Reviews Overview
- The SEO Advantages of using GatherUp
- Repeat Customer Feedback Settings
- Setting up Online Reviews Links
- Adding the first Business into GatherUp
- Ways to Add Customers
- Ways to Request Feedback and Reviews
- How to create a GatherUp Account
- Understanding Request Modes
- Getting Reviews – Best Practice Tips from Mike Blumenthal
- Will GatherUp work for any type of Business?
Managing Customers
- Add a Single Customer
- Import Customer List for Multiple Locations
- Import Customer List for a Single Location
- Updating a Customers Information in GatherUp
- Delete a Customer
Request Modes
- Optimized Templates and Default Content
- Setting or Changing the Organization Type
- Review “Gating” and Google’s Terms Of Service For Review Requests
- Add NPS Rating Confirmation Drop-Down To Feedback Landing Pages
- Add a Banner to Feedback Request Landing Pages
- Add Logo to Request Email and Feedback Landing page
- Adding Additional Survey Questions
- Communication Method
- Select and Edit a Request Mode
- Understanding Request Modes
Capturing Feedback
- Change the "From" Email Address
- Getting reviews, even if you ask, is difficult. Remember the best way is slow and steady. Non of the review...
- Getting Reviews – Best Practice Tips from Mike Blumenthal
- All Customers have been emailed – Now What?
- Increasing General Review Counts
- I don’t have my customers email addresses
- Change Daily Limit of Requests Sent Automatically
- How Requests Sent Automatically Are Scheduled
- Asking for customer phone number on feedback form
- Request Repeat Customer Feedback
- Feedback Locator (previously Location Finder)
- How can I see if emails have been sent?
- How long does it take until emails get sent?
- How to add emojis in your review request subject lines
- Repeat Customer Feedback Settings
- What sites can I request reviews on?
- Edit Sites Monitored for Reviews
- What sites can I monitor for new reviews?
- Review Monitoring
- Set the Number of Feedback Requests Sent Daily
- TextBack (Customer-Activated Reviews via Text)
- Feedback URL with Campaign Tracking
- Feedback URL
- How Do I Request a Review in Kiosk Mode?
- Kiosk Mode
- Manually Send Email/SMS Requests
- What Happens When a Customer Replies to My SMS Message?
- SMS Requests Reminder Emails
- Edit SMS Requests
- SMS Requests
- Edit and Send Test of Email Request
- Email Requests
- Automatically Send Email/SMS Requests
Managing Feedback
- Utilize Google Review Attributes Monitoring
- Reply to Facebook Recommendations
- Negative Feedback – What should I do?
- Negative Online Review – What should I do?
- Positive Feedback – What should I do?
- Reply to Google Reviews
- Reply to Customer Feedback (1st-party Reviews)
- Rating Revision and Sending Feedback Request Again
- Notification Settings
- Add Tags to 1st-party Reviews
- Auto-Tagging
- Tags
- Understand Source Icons in Customer Activity
- Customer Activity
- Twitter Authorization
- How to clear your local browser cache
- Five SEO Benefits of having Reviews and using GatherUp
- Add the Review Widget, Tag Widget, or Review Badge to your Website
- View Schema Added to Web Page from Widgets or Review Badge
- Customize Data Only Layout for Review Widget
- I don’t have website access – should I still use GatherUp?
- Changing the amount of testimonials shown on a Website
- Displaying or Hiding Customer Feedback on a Website
- Automatically Display New Reviews in the Review Widget
- Get Review Stars in Search Results
- Conversion Pop-Up
- Add a Tag Widget to a Web Page
- Create or Edit a Tag Widget
- Tag Widget
- Add the Review Badge to a Website
- Create or Edit the Review Badge
- Review Badge
- Add the Review Widget to a Website
- Create or Edit the Review Widget
- Review Widget
- Social Sharing
- Display Reviews on Your Website
- Extra Field
- Tips for adding Businesses with multiple locations
- Import Customer List for Multiple Locations
- Import Multiple Business Locations
Reporting
- Insights Report BETA
- Success Report
- GatherUp Google Q&A Report
- NPS Report
- Reviews Report
- Performance Report
- Business Report
Account Management
- Business Details
- HIPAA Compliance
- Default Configuration
- Receiving Notification Emails
- Edit User Role Permissions
- Understanding User Roles
- User Management
- Available Languages
- Retrieving and Printing a Receipt for a Previous Month
- Email alert if a User creates new businesses
- How to Reset the Password for a User Account
- How to Edit or Delete a User Account
- Create and assign a User Account to one or multiple businesses
- How to Filter and Sort Businesses by Labels
- How to manage and edit Labels
- How to create and use Labels In GatherUp
- Setting up Online Reviews Links
- Set the threshold for Negative and Positive Feedback
- Business ID
- Facebook Authorization
- Google My Business Authorization
- Change Subscription Plan
- Changing the Business Owner First and Last Name
- Update Business Details for a Location
- Updating or Canceling the Method of Payment
- Exporting all Data and Reviews in GatherUp for a Location
- Deleting a Business in GatherUp
- Add a Business Location
- Updating the Account Owner Information
For Agencies
- Agency Default Configuration
- Available Languages
- Is GatherUp a Secure System?
- Responding to client objections about online reviews
- Selling GatherUp as a Service
- Is there an Affiliate Program for GatherUp
- White-labeled GatherUp Intro Video
- White-label WordPress Plugin
- GatherUp User Guide for Download
- Customizing the “Help” section in a White-label account.
- Upload a Logo to your White-Label Account
- How To Build Your Agency Dashboard
- White-labeling GatherUp FAQ
- GatherUp White Label Reseller Resources