Change Your Default Landing Page for Locations
We’ve added new controls that let you choose which page users see first when they navigate into a location in GatherUp.
We’ve added new controls that let you choose which page users see first when they navigate into a location in GatherUp.
This article explains how to set a default landing page for new users, push that setting to new and existing users, and why using the Location Dashboard can help you quickly understand location performance at a high level.
Default Landing Page Options
You can control which page users see first when they navigate into a location in GatherUp. This gives teams flexibility to start where they get the most value—whether that’s monitoring activity, reviewing performance at a high level, or diving into deeper reporting.
Available options include:
- Customer Activity The current default. Best for users who want to immediately see new reviews, feedback, and recent customer interactions.
- Location Dashboard A high-level, holistic overview of location performance. This is a strong launching point for understanding trends, metrics, and overall health before drilling into specific reviews or reports.
- Performance Report Ideal for users who want to start with an in-depth review of request performance data for a location, including results and effectiveness of review generation efforts.
You can set this preference at the individual, agency, or client level; make it the default for new users; and optionally push it to existing users.
Why Use the Location Dashboard as My Default?
The Location Dashboard gives you a broader view of how a location is performing, all in one place.
Benefits include:
- A high-level snapshot of reviews, ratings, and trends
- Metrics and analysis—not just raw incoming content
- A faster way to assess performance before diving deeper
- A strong “launch point” for exploring reports, reviews, and insights
Customer Activity is still a great option for monitoring new feedback in real time—but this update gives you flexibility to choose what works best for your team. The performance report can be powerful for certain user roles as well. But the location dashboard is designed to be your “one-stop shop” for understanding your location at a glance and taking action.
How It Works
A new User Settings tab has been added to the Default Configuration page at both the Agency and Client levels. It has also been added to the My Profile page for each user.
This simple feature includes a single selection setting:
Default Landing Page Options
- Customer Activity
- Location Dashboard
- Performance Report
The selected option determines which page users see by default when they enter a location.
For New Users
- When a new user is created, their profile is pre-populated with the default landing page set in User Settings
- Users can still change their default landing page later in their own My Profile page
Default Configuration
Set the default landing page setting on your Default Configuration page to apply the same behavior for new users. You can also push settings to existing users from this page.
If you have questions or want help deciding which option is best for your team, reach out to us at support@gatherup.com.