Asking for customer phone number on feedback form

The following post shows how to ask a customer to leave their phone number during the feedback process. This is great option if you don't already have your customers phone number and if you want to follow up in person via phone to positive or negative reviews.

1) Log into your GatherUp.com account

2) Click on the Business you would like to activate the Phone Number entry field for.

3) In the left-hand menu click on "Settings -> Feedback Settings" and toggle the phone option ON.

To retrieve a phone number, search for the customer in your Customer Activity and click on the customer name to enter the Customer Profile screen.