HIPAA Compliance

Is GatherUp HIPAA compliant?

Yes. All communications in GatherUp is protected with 128-bit SSL encryption. We take HIPAA compliant measures to appropriately safeguard PHI (Protected Health Information).

What patient information does GatherUp store?

For a doctor or health professional that uses GatherUp, the only information present in the system for clients is:

First name

Last name

Email address

Phone number

Will GatherUp provide a BAA (Business Associate Agreement)?

GatherUp will provide a BAA (Business Associate Agreement) to paying customers upon request. Please email: support@GatherUp.com

Does GatherUp allow patients (customers) to opt-out from using their feedback as review?

Every feedback request form contains a checkbox allowing the customer to opt-in or out.

Does GatherUp allow patients (customers) to unsubscribe?

​Yes. Every email communication includes an unsubscribe link.

Does GatherUp transmit data securely?

Yes. All data is transmitted via HTTPS.

Do reviews received show on the Review Widget automatically?

We offer the ability to review all feedback received and approve only selected feedback to be shown on the Review Widget.