Feedback Locator (previously Location Finder)

Feedback Locator (previously known as Location Finder) allows your customers to locate a branch, office, or store using location information or a location ID number in order to leave feedback.

All businesses in your account will automatically be ingested and will be searchable using your Feedback Locator URL.

If you are a reseller or digital agency wishing to offer the Feedback Locator to only selected businesses in your account you will need to create a new stand-alone account that contains just those businesses. Contact support@gatherup.com for assistance.

To customize the Feedback Locator and retrieve the URL, follow these steps:

Log in to your GatherUp account.
In a new window, go to the following page: https://app.gatherup.com/feedback-locator/manage
This is the Feedback Locator page for your account and includes the Feedback Locator URL and available settings.

For white-label accounts, replace the bolded areas in the following:

https://(insert domain name).reviewability.com/feedback-locator/manage?businessId=(insert Business ID)&clientId=(insert Client ID)

Using the Feedback Locator page, you can customize the appearance of your Feedback Locator URL. Available customizations include:
Header Logo
Background Image
Right Image
Domain
Title
Enter business id text
Look up
Select city and state
Content
Footer text block #1
Footer text block #2
Footer text block #3
Background color
Line color

The default appearance of the Feedback Locator URL is shown below. Each number correlates to the available customization on the Feedback Locator page you can manage to change the appearance.

If a customer clicks "Need Help? Look up your location by city and state," they are served the screen below.

Customize your Feedback Locator to your liking. You can copy/paste Your Feedback Locator URL into a new window to preview.
Once complete, the Feedback Locator URL is ready to be linked on your website or shared as needed.